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Quality & Excellence

Quality Policy

Our commitment to ISO 9001-2015 certification and delivering superior products through continuous improvement

ISO 9001-2015 Certified 4 min read
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  • Certifications
    • ISO 9001-2015
    • MasterCard TQM
  • Registry & Compliance
    • Visa PCI DSS
    • Visa PIN Security
  • Quality Management System

Registered to ISO 9001-2015

MagTek® is committed to designing, manufacturing and delivering quality products, which meet or exceed customer and regulatory requirements. Everyone in the Company is committed to fully satisfying our customers by continual improvement of our processes and products.

View ISO 9001-2015 Certificate of Registration.

MasterCard TQM

MagTek's control of the design, production and configuration management, including the change control and product management processes for EMVco approved Interface Modules (IFM) contained in the IntelliStripe 65 and IntelliStripe 320 products produced at MagTek's manufacturing facility, are in conformance with the requirements listed in the Terminal Quality Management (TQM) documentation scheme 4.0/1.2. Therefore, the IFMs can be installed in any Terminal that is approved by the MasterCard authority.

View the Terminal Quality Management Statement of Compliance.

View the Extension of MasterCard Terminal Quality Management Label

Visa Global Registry Service Provider - PCI DSS

MagTek, Inc. and our subsidiary Magensa, LLC are on the list. We have demonstrated compliance with the Payment Card Industry Data Security Standard (PCI DSS). We are a valued service provider on the Visa Global Registry and have shown our commitment to security by meeting the requirements of the PCI Standard.

We are on the list, see here: www.visa.com/onthelist

Visa Global Registry Service Provider - PIN Security

MagTek, Inc. and our subsidiary Magensa, LLC are on the list. We have demonstrated compliance with Visa's PIN security program and the Payment Card Industry Data Security Standard (PCI DSS). We are a valued service provider on the Visa Global Registry and have shown our commitment to security by meeting the requirements of the PCI Standard.

We are on the list, see here: www.visa.com/onthelist

Quality Policy

MagTek's quality management system embodies the principles and philosophies of Continuous Improvement; It is modeled on the formal structured of ISO-9001, the Quality Management Systems Model for quality assurance in design, development, production, installation, and servicing.

MagTek initially obtained formal certification to ISO-9001:1994 version in 1999 working with SAI Global, North America's leading management system registrar. SAI Global focuses on certifying manufacturing companies with high quality standards and requirements. In 2017 the company upgraded its quality management system and obtained certification to ISO-9001:2015 version. Ever since, MagTek is audited annually by SAI Global to ensure that the highest quality standards and procedures are maintained.

Management Vision, mission, commitment, leadership, quality policy, and objectives
Strategic Planning Quality plans, procedures, processes, activities, quality infrastructure
Human Resources Management Employee involvement and empowerment, continuous improvement teams, education, and training
Input Controls Market analysis, customer needs, incoming quality assurance, supplier-customer partnering
In-Process Control Control of design, specifications, materials, equipment, process control, documentation control, production control, process/product audit, and verification
Measurement/Analysis Data collection and analysis, statistical techniques
Output Controls Output audit and verification, conformance to regulatory and statuary requirements
Customer Satisfaction Customer requirements and expectations, commitment, complaint resolution, satisfaction determination

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