At approximately 9:00am PDT, Friday, October 21, our Magensa Payment Protection Gateway (MPPG) and our QwickPAY services were intermittently unable to reach some of our merchant processing endpoints due to an inability to resolve their DNS names. We believe this may be related to the ongoing, widespread Distributed Denial of Service (DDOS) attack executed against Dyn, a major DNS service provider. We are implementing direct routes to the affected processors which is alleviating some of the connectivity issues. We are closely monitoring Internet news services for the resolution of the Dyn attack, and will take additional measures as warranted.
Thank you for your patience.
- Magensa Team
View manuals, download software, watch videos, & find answers for any product.