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We're enhancing how you find help and resources. Looking for product manuals? You can still access our product search at the bottom of this page. New search and documentation tools coming soon.
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Hardware & SDK issues. Device setup, firmware updates, reader troubleshooting, developer toolkit guidance.
Services support. Managed coverage for MPPG, Decrypt and Forward, Decrypt Gateways, Reseller/Merchant Portal, Reader Activation, and Magensa account issues.
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Developer Documentation
Comprehensive APIs, SDKs, and integration guides for MagTek hardware and Magensa cloud services
MagTek Hardware
Web HID and Other Demos
These demos show how to communicate with Secure Card Reader Authenticator (SCRA) devices using Web HID with Chromium Desktop Browsers
Start >MagTek Reader Management System (RMS)
MagTek Reader Management System is a suite of apps and source code that automates the ability to configure and update MagTek readers.
Start >Magensa Services
Unigate
Unigate is Magensa's API for both card-present and card-not-present payments via MPPG V5 or later.
Start >Decrypt and Forward
Secure translation and wrapper service to deliver payloads of any format to any destination.
Start >TokenExchange V2
Tokens may be derived from the Tokenization service, or by consuming the response from another transaction.
Start >TokenExchange Connect
Secure eCommerce and alternative payment transactions through Hosted Payment Pages and iFrames.
Start >Find Hardware and Legacy Magensa Services
Search our catalog for product manuals, software downloads, and technical specifications