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Help Desk

Located in Minneapolis, MagTek's Help Desk provides first level technical support for all MagTek products. Please contact one of our Representatives at 651-415-6800.

For calls about a product, please have the product part number or serial number available.

Browse All Documentation

A replenishing source of the most up-to-date product manuals, application notes, forms and worksheets, all readily available for download.

View all documents by category.

    Secure Card Reader Authenticators

    Card Personalization & Issuance

    PIN Entry & Management

    Small Document Scanners

    Card Issuing / Encoding

    Card Reading

    Check Reading

    PIN Products


    Document Type

Product Video Downloads

View all downloads.


    Excella STX


Browse All Software Downloads

In addition to a comprehensive line of hardware devices, MagTek has developed a number of software utilities to augment the use of these devices.

View all downloads by software type.

    Demo Programs


    Programming Tools