Deployment Services at Your Fingertips

Sometimes after devices are in the field, you need new keys, firmware, or new configurations. Traditionally, the device is removed from its card payment environment and returned to the factory, resulting in lost time and money. Magensa remote services enable updates and deployment beyond the factory, with device management tools, remote device configuration, firmware updates, and remote key injection.

Updating Hardware is Made Easier On-Site, at a Central Depot, and In-the-Field

The MagTek Reader Management System is a suite of apps and source code that automates the ability to configure and update MagTek readers, across an enterprise deployment, in a large quantity of geographically separated and installed readers.

MagTek Reader Management System (RMS) Automates Updates

Magensa remote services eliminate the time and expense inherent in removing and replacing a working device from a payment environment and sending it back to the factory for reconfiguration. MagTek Reader Management System allows you to build the API right into your software for automated or elected updates and MagTek reader configuration programs enable users to manually update devices on-site or at a central depot.

Software Developers Have More Update Options with RMS

• Developers and users can create an auto-launch or single-click within their application to:
• Load firmware for select readers, update firmware by device ID, blend readers across various generations and firmware, load terminal and app settings, load CAPKs, load keys, and update device configurations.

RMS Delivers Centralized Management and Enhanced Security

Reduce the need for manual intervention at each reader, saving time, cost, and effort. Reduce the risk of fraud and data breaches with industry standards and regulations compliance. MagTek’s Reader Management System is designed to enable a secure and efficient process to keep readers up to date with the latest firmware and device configurations.

RMS Improves Users Experience and Saves Businesses Money

Remote management capabilities reduce the need for on-site visits, minimizing maintenance costs and downtime. Centralized control streamlines administrative tasks, reducing manual effort and enabling staff to focus on other critical business activities. A well-managed payment infrastructure leads to a smoother customer experience. Ensure readers are functioning optimally, reduce transaction errors and processing time, enhance customer satisfaction and loyalty, and positively impact business reputation.

MagTek Reader Configuration Programs

MagTek Reader Configuration Programs are a suite of applications running on a variety of operating systems that are designed to leverage Magensa Remote Services 2 (RS2) and Remote Services 3 (RS3) web services for MagneSafe readers. Use RS2 or RS3 ClickOnce for Windows host devices, download the app from Google Play for Android, or download the app from the Apple Store for iOS. Deliver secure remote key injection and configuration that can be enacted one device at a time and is ready to accept scripting for automated key injection and configuration for readers in the field.

Protection Against Third-Party and Rogue Devices

Use a proven mutual authentication technique that validates the user and the host. Use Session IDs to deliver time stamp capabilities and limit the duration on communication sessions securing your transactions in transit. Use Digital Signatures which work much like a hand signature for verification with added security. Redirection becomes impossible since the sender is authenticated and provides non-repudiation and verification that incoming messages are coming from the expected source.

Subscription Based for Select Services

Contact a representative to determine if our free services will give you everything you need or if a licensed or subscription option for Magensa Remote Services would serve your needs best.

Security

MagTek’s Key Injection Facility and Magensa’s Remote Key Injection services follow PCI PIN requirements and are consistently re-validated for compliance via external audits. Magensa meets annual Attestation of Compliance with PCI.

Security and Key Management

Magensa Remote Service is a value-added service that allows us to deliver a better experience to our partners. With the vast number of payment processors and payment gateways requiring specific keys and configurations to execute payments successfully, this allows our partners to update devices for processor changes, POS upgrades, and changes in their payment ecosystem, without having to send the hardware back to the factory.