Security is at the Heart of Remote Services

MagTek’s Factory Key Injection and Configuration facility and Magensa’s Remote Services comply with TR-39 and PCI PIN requirements. As a certified key injection facility, we are consistently re-validated for compliance via external audits with Magensa meeting annual Attestation of Compliance with PCI. MagTek is registered to ISO 9001:2015 and certified to MasterCard TQM and PCI PTS requirements for secure manufacturing of PIN entry products. Magensa services are PCI Level 1 Service Provider Compliant and deliver fraud prevention, detection, and advisory alerts.

Save Time and Money

Sometimes after devices are in the field, you need new keys and a new configuration. Traditionally, the device is removed from its card payment environment and returned to the factory, resulting in lost time and money. Magensa Remote Services fix that with Device Management tools, Configuration Updates, and Key Injection. Magensa Remote Services is a convenient and secure solution that lets users remotely configure device options and inject encryption keys into secure card reader authenticators and PIN entry devices. This process lowers handling and shipping costs while increasing security and overall convenience.

Factory Key Injection and Configuration

• Direct key injection and configuration occur at the factory before devices are shipped. Secure card reader authenticators and PIN Pad devices are injected with keys and configurations using leading hardware and industry standards to ensure cryptographic integrity. Magensa delivers protection against third-party and rogue devices by providing secure initial key injection and life-cycle management.
• Having extensive security expertise, MagTek developed a state-of-the-art key injection facility that adheres to strict security procedures, rigorous audits and internal upgrades in order to provide the best quality products to our customers. Whether your key management methods incorporate Master/Session or DUKPT, MagTek provides dual control security from reception of the key components all the way through the actual key injection process. MagTek’s cost-effective key injection service ensures that our devices are deployed with full security integration prior to deployment with no need to ship the units to a third party for key injection. Additionally, a detailed shipping report with itemized data including serial numbers help MagTek to furnish a comprehensive audit trail for each device.

Magensa Remote Web Services

Magensa Remote Services are web-based services and billed on a subscription basis. Contact a representative to learn how you can use remote services to secure your payment environment.

Remote Device Management, Key Injection, and Device Configuration

Remote Device Management, Key Injection, and Device Configuration occur “in the field,” typically at the point of distribution. Magensa Remote Services are value-added services that allow us to deliver a better experience to our partners. With the vast number of payment processors and payment gateways requiring specific keys and configurations to execute payments successfully, this allows our partners to update devices for processor changes, POS upgrades, solution needs, and changes in their payment ecosystem, without having to send the hardware back to the factory.

Proven Mutual-Device Authentication

Proven mutual authentication secures devices that are programmed to generate an encrypted challenge and communicate directly to Magensa. This mutual authentication allows both the user and the host to validate their identities as legitimate. After the device and Magensa have been mutually authenticated, a digital certificate is transmitted to the device, enabling operation, or disabling a device.

Session IDs and Digital Signatures

Magensa Remote Services use Session IDs to deliver time stamp capabilities and limits to the duration on communication sessions securing your transactions in transit. Digital Signatures work much like a hand signature for verification with added security. Redirection becomes impossible since the sender is authenticated and provides non-repudiation and verification that incoming messages are coming from the expected source.

Magensa Remote Device Management

Magensa Remote Device Management services allow partners to enable and disable devices in the field. Device management goes beyond merchant IDs and terminal IDs and makes it impossible for rogue and tampered devices to communicate with your network.

Magensa Remote Key Injection

MagTek’s secure infrastructure allows institutions to save time and resources with secure remote key injection and key management, minimizing risk, lowering costs, and enhancing overall operations. Using a proven, robust mutual authentication technique, secured devices allow both the user and the host to validate their identities.

Delivering Convenience

Magensa Remote Services make key injection and device configuration an easy to use, low cost and convenient task that keeps your system up and running. RS1 works with PIN pad devices, and RS2 works with secure card readers. RS2 allows for additional setting changes, including KSIDs, emulations, and security levels. Additionally, the MagTek Reader Configuration App allows you to update keys and configuration settings via your mobile device. This gives you the opportunity to deliver even better customer service to your customers.